What we do…
ULTRAX Aerospace, Inc. designs, manufactures, markets and services mission-critical support equipment for complex electrical systems in military, commercial and OEM vehicles used by the United States and our allies around the world.
How we do it…
The needs and satisfaction of our customers are at the core of everything we do. We are dedicated to providing the tools and processes our customers need to improve overall mission readiness by reducing maintenance time, effort and cost.
Integral in our customer-focused philosophy is our commitment to quality.
We are fully committed to providing the highest quality products, on-time and supported by best-in-class customer service through our ISO 9001:2008 certified organization.
Where we come from…
Incorporated in 1995 by brothers Brian and Chris Lincoln, ULTRAX Aerospace got its start by developing software that automates the testing of electronic systems for the US military. Then, in 1999, we created the Software Configurable All-Purpose Test System (SCATS™) – a computerized test platform that mimics aircraft flight conditions electronically, to determine proper operation of a wide variety of components. A few years later, the UxValidator™ was introduced. This versatile, lunchbox-sized piece of testing equipment hooks directly to components while they are still installed on the aircraft. With thousands of products in the field, ULTRAX continues to drive innovation forward with eyes intensely focused on the specific needs of their customers.
Who we are…
The ULTRAX Aerospace headquarters is located in Lee’s Summit, Missouri. In this 24,000 square foot design and manufacturing center, more than 50 employees are engaged in developing and manufacturing cutting-edge, customer-focused diagnostic and troubleshooting tools. With sales offices located across the United States and global distribution partnerships, we are able to provide a level of customer service unequaled in our market space.
Why we do it…
Over the years, the ULTRAX Aerospace mission has been consistent: Provide ramp and bench diagnostic equipment that delivers value well beyond the investment to both commercial and military customers. ULTRAX Aerospace has leveraged substantial intellectual capital gained over the years from working with valued customers and through intensive research and development efforts to deliver quality products to a demanding customer base. The first commercial product developed for that first US Navy customer has grown to a family of highly recognized test systems that help maintainers keep their aircraft mission-ready.
ULTRAX Aerospace serves two distinctly different classes of customer. The ULTRAX UxValidator™ family of products can be found on flight lines and in hangers around the world helping maintainers accurately and efficiently troubleshoot aircraft systems issues in a minimum of time. At depot or intermediate repair facilities, the ULTRAX SCATS™ (Software Configurable All-purpose Test System) provides a powerful breakthrough in aircraft component testing. By emulating aircraft and component characteristics, SCATS rapidly and accurately verifies proper operation of systems and system components in a cost effective and timely manner.
We create the mission critical support equipment demanded by discerning customers.
Customers demand our extraordinary support tools and equipment.
We build strong relationships with our customers and with one another based on fundamental values:
Customer Empathy (Focus) – Our passion for our customer’s satisfaction drives our resolve to address problems perceived by ourselves or by our customers.
Integrity – We build our value by competing fairly and conducting our business in a professional manner that reflects favorably on our company and on one another.
Accountability – We set high performance expectations and hold ourselves accountable for the quality of our work and the results we achieve as individuals, as team members and as a company.
Common Purpose – We operate from a common purpose and the broad view, doing what is best for our company as a whole, working with mutual trust, collaboration and respect. We actively engage in discussions and support decisions once these are made. We personally commit to continuous improvement and are willing to change.
Stewardship – We recognize that we are each a steward of the company’s assets and use these wisely with a commitment to excellence, innovation and honesty.
To constantly improve ULTRAX through innovation, creativity and reliability. To establish an industry reputation as innovators in solving customer problems while providing unique solutions that are timely and cost effective. To provide service beyond customer expectations. To provide products and services beyond our niche to gain footholds with customers and to strengthen our relationships.
Locations and Directions
ULTRAX Aerospace has offices in Lee’s Summit, Missouri, a suburb of Kansas City. At this facility, we perform the various stages of product development from conceptualization to manufacturing to final product shipment. The structure of our business is based on executing all design, manufacturing, testing, warehouse, and marketing and sales processes in-house. This vertical integration allows ULTRAX Aerospace to maintain the highest levels of quality and consistency while quickly responding to the needs of our customers worldwide.
ULTRAX Aerospace Incorporated
4200 Northeast Sun Court
Lee’s Summit, Missouri 64064
Phone: 816-214-9999, 800-214-7971